Thus, I find both Quick Assist the best option as the initiator is from the support team as compared to the user. Now I just use Windows Defender and Windows. it could allow a malicious actor easy access to the corporate network. I installed McAfee and after a bit of reading on the internet, I got rid of McAfee and Easy Connect reworked. MSRA connection via 'Invite someone you trust to help you' > 'Save this invitation as a file' or 'Use email to send an invitation' does work but requires additional mouse clicks that some of my users experience difficulties in. In a typical Windows remote desktop connection, the host computers screen locks.
I read that it requires a IPv6 setting but it seems like it requires a Teredo server kindly correct me if I am wrong. If my organisation network is not connected to the Internet, how can I work on this? Is there a way it can work without the need for Internet connection?įrom the online article, the initiator requires a MS account. It seems like it requires an Internet connection. When I launched Quick Assist, it immediately throws me 'Check your Internet connection'. To be able to support across different location, I will need to implement remote access to quickly understand their problem and resolve it.
I need guidance here as my organisation is running the LAN that is not connected to the Internet.
